Listen to this episode of the popular ChangeStories podcast, Dr. Susanne Evans and I talk about the skills and capabilities that are required to lead and manage change. I share some of the findings from our global Capability for Change Survey into the dimensions of a successful change.
If you would like to be part of the 2023 survey, it is open now so click this link to register.
We also discuss how to communicate change more effectively and how to measure the impact of change, including measuring intangible factors (which are often some of the most important). In particular, we discuss how organisational change can lead to a change of identity for employees and how this important area is often not considered in change programmes.
Finally, we also discuss the impact of change on behaviours and emotions and how important it is to include these areas in any change impact assessment.
I thoroughly enjoyed this conversation as it is so wide ranging and covers so many aspects of change management. Its a great listen!
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