Agile Change Coach Course

Virtual Classroom or self-paced online

The Agile Change Coach course develops your ability to lead yourself and others through a change, using the 5 phases of a behavioural change lifecycle model.

There are two versions of this course - a virtual classroom instructor-led event delivered over two consecutive days or a self-paced e-learning course equating to 20 hours of training.

Overcome psychological and emotional barriers to change

Agile Change Coach Course- Key Takeaways

  • Lots of new techniques to guide and coach others 
  • Gain confidence to address resistance to change 
  • Wide range of collaboration activities 
  • Relevant for all managers and staff affected by change 

How will the Agile Change Coach Course develop my career?

The Agile Change Coach Course will develop your career by enabling you to identify key areas of change and how to approach change culture within an organisation. 

Achieving behavioural change is a critical success factor for any change initiative. New ways of thinking and working are key to accomplishing the objectives and realising the benefits. 

However, behaviour change is complex because it rewires the brain to respond differently to existing stimuli. Rewiring is a personal choice by all those impacted by change.

Those responsible for change must identify how to influence, motivate and persuade their stakeholders—key skills which define personal leadership characteristics. 

This course will teach you how to seamlessly and continuously accept change personally. This will then feed into how to lead others in adopting new ways of working and how this generates significant financial, efficiency and effectiveness benefits.

About the Agile Change Coach Course 

The Agile Change Coach course addresses the subject in two parts:

  1. Understand what behaviour change is and what common behaviour changes are expected from transformation programmes, including the shift in leadership behaviours from those that have served traditionally organised, hierarchical structures well to a more agile, flexible set of customer and employee-centric behaviours.
  2. Learn how to lead activities and exercises in a mini workshop run for those who must change their behaviours. This part of the course upskills those involved in behaviour change to motivate their stakeholders to change their ways of working.

The course contains many techniques, practical guidance, shortcuts, checklists, time management tools and skills for influencing, motivating and persuading yourself and others from an initial idea to creating a new way of working.  

Agile Change Coach Course Feedback

Agile Change Management Edition 2

Free Resource

Get a FREE copy of Melanie’s brand new 2nd Edition Agile Change Agent book with this course

Benefits of the Agile Change Coach course

The feedback from all those who have taken the Agile Change Coach course is that they gain skills in practical techniques as well as understanding how Agile approaches impact change and why Agile approaches fit with our world of constant, continuous change. 

There are many comments about this on Trustpilot, so you can look at them here.

Who is the Agile Change Coach course for?

This Agile Change Coach course is relevant for anyone taking part in change at work.

Change means we must stop our current routines, habits and behaviours and adopt new ones. This can be difficult and stressful. We are comfortable with how things have always been done, and even if we moan about things sometimes, when we are asked to give them up, we feel a sense of loss.


This course teaches you practical techniques grounded in psychology and neuroscience to help build your resilience for coping with change. You will learn things that support you at work but also support you in your home life.


Many people who have attended this course have shared the techniques they learnt with friends and family because they find them so helpful, and we all benefit from a less stressful life.

Why Choose Melanie?

The Story

Agile approaches are increasingly being adopted by organisations as they recognise the need to respond quickly and easily in a world of complex and continuous change. 

Until recently, most courses and qualifications focused on those taking specific responsibility for a project/change initiative. With the Agile Change Agent launching in 2019 to widen the field, providing an entry into the world of Agile and Change for all those in the business who are impacted by change. Agile Change Coach takes this a step further to understand the behavioural impacts required to embed new ways of working. 

Agile Change Coach learning outcomes are based upon the 2nd edition of Melanie’s Agile Change Management book, launching in 2021, which is a practical framework to accept change personally and to lead others to adopt new ways of working.

Melanie has been a champion of change management since its early conceptualisation in the early 1990s. In addition to training, Melanie is currently involved in leading several significant transformations impacting tens of thousands of staff with capital investment in the millions.

Melanie has been responsible for the successful delivery of Agile transformations, using the concepts and principles of many Agile approaches to create a structure and a culture that delivers an evolving solution and realises early benefits. Builds strong relationships with stakeholders who have not worked in with Agile approaches before, and helps them discover the advantages and overcome the challenges of this way of working.

She is acknowledged as a thought leader in Agile Change Management, through academic research and practical consulting for global organisations as diverse as the United Nations, utility and telecoms, global consultancies, universities and central government functions in Europe and the Middle East.

She is a Chartered Management Consultant, Chief Examiner for the Agile Change Agent certification, was Co-Lead of the Change Management Institute UK and is now the founder of the Continuous Change Community. Melanie is a respected author of many text books and articles on project and change management. Her previous roles include CEO of a consulting and training organisation, Director of Global Transformation Programmes, Global Head of Business Continuity and Crisis Management and Head of Project and Programme Management. She is currently overseeing two major transformations, impacting tens of thousands of staff with capital investment in the millions.

What sets her apart is her practical experience in delivering Agile environments at team and organisational levels and ability to listen to organisational needs, benchmark against both waterfall and alternative project methods then deliver an agile environment that matches client needs.

The purpose of this course is for you to develop your ability to lead yourself and others through a change at work. You will learn the factors that help to shift someone’s thinking from how they currently behave to a new set of habits, using the 5 phases of the behavioural change lifecycle model. To support each stage of this lifecycle, you will practice easy to understand and easy to apply neuroscientific short cuts for establishing new ways of behaving:

  1. Interest – help people move from initial awareness that a change is going to take place, through to feeling it is something they need to take notice of, because it is relevant to their role.
  2. Positivity – create a positive view of the change. This positive view recognises the advantages of the change personally, and for the organisation.
  3. Participation – build upon the positivity created in the earlier objective, by offering those impacted opportunities to create define, plan, create and test the new ways of working.
  4. Resilience – help people keep going when they are feeling overwhelmed, developing their emotional resilience for change.
  5. Enjoyment – reinforce the benefits of the change by identifying what has improved, what is now possible that was not before, and what problems have been eradicated by the new ways of working.


For each of these stages in the behavioural change lifecycle, you will learn techniques for reframing the change from positive to negative. You will learn empathy through practical activities for seeing the change from the perspective of others and their priorities. You will use this knowledge to help shape how and what tasks you request of others to enable the change to become a reality.

The course is delivered over two consecutive days.

The course includes break out rooms where you work in pairs and small groups. You will take part in group debates and you will practice the techniques that I demonstrate to you. We will share our experiences of using the techniques and I will provide examples of how organisations are using them and the benefits that they are getting from their use. I will walk you through slide presentations, show you relevant video content and ideas from others who have previously attended the course. 

The course is delivered via an interactive workshop format, using Zoom. You do not need to download any software, just accept the calendar event that I send to you.

I have an extensive global network which ensures that all my open courses include those ranging from a wealth of experience (who want to get the certification) and those just getting started (who want to learn the basics. This ensures we have a diversity of ideas, perspectives and experiences which deepen your learning and give you a chance to build your network of fellow professionals.

The basis of the course is the 2nd edition of the Agile Change Management book, which I wrote to provide easy to understand techniques for making change happen. In the 2nd edition, the publishers commissioned me to write new material that enable us to adopt new ways of working, and respond to the pressure of the multiple, simultaneous changes that are taking place at work. The book is published by Kogan Page and sells all over the world.

You will be empowered to manage yourself and others through change. When the going gets tough, you will have a toolkit of ideas, tips, techniques and practical exercises that you can use to reset your emotions and feel more positive about change.

Each technique will be described in simple steps, with accompanying guidance so you can continue to practice them after the course, and demonstrate how to use them to colleagues and friends.

The feedback from all those that have taken the course is how much they appreciate Melanie’s extensive, up to date knowledge of change management. Melanie trains alongside the delivery of an extensive range of consulting work so she can always find relevant examples to illustrate the course material. People who take the course also appreciate her enthusiasm for the subject. For more reviews, visit

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