Change Management

Providing you with the skills, techniques and processes to deliver effective change.

Accredited
by APMG

Turn Your Ideas into a Reality with Change Management Course in London

It’s time for Change Management

Change management training is an essential element of your career development. All leadership roles now require an understanding of how to lead yourself and others from current to new ways of working. Just as project management has become a standard requirement of many non-project roles especially in the UK, change management skills form a significant proportion of the competencies needed for the most interesting, exciting and highly paid roles being advertised today. Increasingly, recruiters are seeking evidence of these skills through change management qualifications and change management certification. After all, if you are hiring someone for a change role, a minimum requirement should be change management qualifications.

Change management training is important because we are all expected to balance high performance in the ‘business as usual’ aspects of our jobs with an ability to improve how we work, originating ideas for changes and improvements, and being able to put these changes into practice. Read More

Benefits


  • Internationally recognised Certificated course
  • Only 4.5 days to complete
  • Provides visible evidence of your practical skills
  • Comprehensive toolkit
  • Learn to overcome resistance to change
  • Deliver change faster
  • Aligned to Change Management Institute’s CMBoK
  • Maps to Agile Project Management

Principles


  • Defining change
  • Managing benefits
  • Stakeholder strategy
  • Communication and engagement
  • Change impact
  • Change readiness, planning and measurement
  • Project management
  • Education and learning support
  • Facilitation
  • Sustained change
  • Personal and professional management
  • Organisational considerations

Techniques


  • Benefits logic map
  • Preference analysis
  • Organisation metaphors
  • Lewin and Kotter change models
  • Roles and responsibility mapping
  • Aligning change with strategy
  • Practical mind mapping
  • Storytelling
  • Stakeholder interest plan
  • Team motivation
  • Project management

Exam details

Structure

Gives you the principles of Change Management and theories behind it for four main areas:

  • change and the individual
  • change and the organisation
  • communication and stakeholder engagement
  • change practice

Foundation

40 minutes multiple choice paper

50 questions, 25 correct answers (50%) are required for a pass

Closed book

Practitioner

Practitioner

2.5 hour objective based testing exam

4 questions with 20 marks per question

40 marks (50%) of the marks are required for a pass

Open book

Why Choose Melanie?

The Story

Change Management delivers key strategic initiatives successfully by helping leaders engage with their staff and other stakeholders. Change was once seen as something that happened after you spent money on a project or initiative but today it is a highly developed approach to changing how organisations work.

Change Management courses have been around for a while as part of wider management learning programme but it was in 2008 when the APMG Change Management Foundation & Practitioner course was launched by Melanie Franklin that it became part of the professional project manager resume.

Based off a course manual, the magic for delegates taking the Foundation and Practitioner courses was the practical application of the theory to real world project environments.

Linking the syllabus existing courses such as PRINCE2, MSP, MoR and others meant that professionals were able to map their project management business language to the new world of change.

Since the launch of the Change Management certificate in 2008, Melanie has trained thousands of professionals and coached over 100 organisations into adopting Change Management principles.

Why is Melanie Franklin such an expert in Change?

During her time running global projects for investment banks in the 1990s, Melanie recognised that getting buy-in from staff impacted by the changes in technology or processes was the most important determinant to whether a project was successful or not. While she continued to grow her accredited training business around traditional waterfall project management methodologies, she devoted her consulting time towards behavioural mapping and change management. Her first publication in 2003 was followed by 7 others and each one moved her towards her latest books titled Managing Business Transformation and Agile Change Management. She continues to run her highly popular Change Management Foundation and Practitioner courses in London every month as well as delivery similar course for clients at their location whether in London, the UK, Europe or Middle East. Her series of webinars on Change Management in conjunction with the APMG are always well attended while her publications and blogs on practical change are sought after by change professionals and those seeking to enter the industry. Melanie was appointed Co-Chair of the Change Management Institute (UK) in 2014 and she coordinates events and conferences for the change industry.

So what are the benefits of the Change Management Certification?

The top benefits of taking the Change Management courses and passing the Practitioner qualification are:

  • to evidence your skills in Change Management
  • learn and adopt the latest techniques in leadership
  • deliver business strategy with greater confidence
  • improve your CV or resume with a current certification
  • get paid more for doing the same job
  • speed up your search for a new and better job
  • join the growing number of professionals practicing change
  • learn how to use Change methods to control a volatile environment
  • learn how to use Change methods to energise a dormant business
  • learn from other leaders that join the London Change courses
  • access a comprehensive methodology taking you from start to finish

What is the course structure?

The full Change Management Foundation and Practitioner course runs for 4.5 days and takes delegates through the 4 concepts of Change. The first 3 days focus on the groundwork and concepts of effective Change Management and culminate with the Foundation exam in the 3rd day. Practitioners then stay on for the 4th day where skills in applying the Change methods to practical environments are taught. Delegates take the Change Practitioner exam at the beginning of the 5th day. Melanie Franklin runs her courses with high intensity and practical examples drawn from her active Change consulting work with clients so delegates always find direct application to their own work.

What are the Key techniques in Change Management?

Melanie teaches the following techniques on the Change course and ensures they are all practical in their application:

  • Benefits logic map
  • Preference analysis
  • Organisation metaphors
  • Lewin and Kotter change models
  • Roles and responsibility mapping
  • Aligning change with strategy
  • Practical mind mapping
  • Storytelling
  • Stakeholder interest plan
  • Team motivation
  • Project management

Are there Key principles in Change?

As with all best practice methods there are key principles. There are a number which define the Change Management approach:

  • Defining change
  • Managing benefits
  • Stakeholder strategy
  • Communication and engagement
  • Change impact
  • Change readiness, planning and measurement
  • Project management
  • Education and learning support
  • Facilitation
  • Sustained change
  • Personal and professional management
  • Organisational considerations

Is Change Management training just for those working in projects?

Certainly not – most people coming onto the Change Management courses in London are from a general management and consulting back ground. They are seeking ways in which they can enhance project delivery and benefit realisation by having the effective change management principles applied.

How is Change Management linked to Agile Project Management?

Melanie Franklin pioneered the combination of Change and through her book Agile Change Management. Seeing the benefits of taking behavioural and leadership skills into the structured project management environment, she took the short-term characteristics of Agile Project Management and combined them with the medium term objectives of Change Management. 95% of delegates taking a Change Management course with Melanie also take the Agile Project Management Practitioner course as they also see the benefits of combining the two subjects.

How is the Change Management qualification recognised?

The Change Management course was launched by the APMG and is recognised by the Change Management Institute and APM. This gives the Agile Project Management qualification a global recognition.

Where are Change courses run?

Melanie Franklin runs her open scheduled courses in London and delegates from anywhere in the world can attend. Clients also ask her to run Change courses at their offices around the world. So far she has delivered Change throughout England, Scotland, Ireland as well as Denmark, Germany and Holland. Further afield she has run courses in the UAE and Saudi Arabia.

Course info

  • Delegate numbers limited per course – Ensures best access to Melanie
  • Pass rate – Currently 99% for all Practitioner courses
  • Great customer feedback – 5-Star reviews
  • Practical experience – Melanie actively consults on agile and change projects
  • Industry leader – Melanie is Co-Chair of the Change Management Institute (UK)
  • Specialist knowledge – Melanie advised on the course manual and APMG exam panel

Videos

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