Change Management Practitioner Course

Virtual Classroom

The Change Management Practitioner Course provides you with the skills, techniques and processes to deliver effective change within the workplace.

Foundation and Practitioner Exams set by APMG.

Turn Your Ideas into a Reality with The Change Management Practitioner Course

Change Management Foundation & Practitioner

How will this certified Change Management Practitioner Course develop my career?

Through recent years, the change management profession has become a sought-after management discipline, and it continues to experience exponential growth. BUT…to be included in this growth and taken seriously, we must show that we have mastered the basics of handling organisational change. We must demonstrate that we have knowledge and expertise that others do not have. By gaining this globally recognised

Change Management Practitioner qualification, you will have physical evidence that you have mastered the techniques required to call yourself an expert in the field. 

Why Join the Change Management Practitioner Course?

Project management has become a standard requirement for many non-project roles, especially in the UK. Change management skills form a significant proportion of the competencies needed for the most interesting, exciting and highly paid roles being advertised today. 

Increasingly, recruiters seek evidence of these skills through change management qualifications and certifications. After all, if you are hiring someone for a change role, a minimum requirement should be change management qualifications.

Change management training is important because we are all expected to balance high performance in the’ business as usual’ aspects of our jobs with an ability to improve how we work, originating ideas for changes and improvements, and being able to put these changes into practice.

Agile Change Management Practitioner Course Feedback

Benefits of the Change Management Practitioner Course

Feedback from the Change Management Practitioner course always emphasises how useful it is and how many problem-solving techniques it contains. People report having more confidence to plan, manage and participate in change initiatives following completion.

As part of the course materials, I provide a toolkit of checklists, techniques, and dashboards so you can start managing your change projects using what you have learnt from the moment you leave.

Who is the Change Management Practitioner Course For?

The Change Management Practitioner course is aimed at anyone who is taking part in change at work. It doesn’t assume that you are in charge of the changes overall but recognises you are part of a team that has to create and successfully embed new working methods.

The course creates knowledge transfer from me to you, so it is relevant if:

  • You are responsible for the creation of new ways of working as a result of a project investment.
  • You are in a change management role, where you are identifying what needs to be done by those who are going to have to work differently.
  • You have been selected as a “change agent” or “change champion” to create new working methods.

For example, someone who is new to change will benefit from learning the material for the first time. This builds confidence and credibility and gives those new to the subject the chance to start in the right way from the beginning of their careers in change management. 

Those already experienced in organisational change and transformation will learn the same material but will be able to compare the theory with their real-life experience. 

Whether you are new to change management or experienced, we have all been affected by the change. This means there is a common experience across the courses: “Oh, that is why that worked/didn’t work!” as people compare what happened to them against the best practice theories and models within the course.

Why Choose Melanie's Change Management Practitioner Course?

With various change management courses available, why should you choose Agile?  

The Course Development

The Change Management Practitioner Course is the definitive certification for professionals dealing with organisational change, transition and transformation.

Developed by APMG in partnership with the Change Management Institute. The Change Management Practitioner course is designed to help organisations and their people manage the impact of change and provide techniques to plan and implement successful transformation initiatives effectively.

Based on the Effective Change Manager’s Handbook – aligned to the Institute’s Change Management Body of Knowledge (CMBoK) – the course explores how change affects. It is affected by individuals, teams, organisations and change leaders.

Since the launch of the Change Management Foundation & Practitioner certificate in 2008, Melanie has trained thousands of professionals and coached over 100 organisations into adopting Change Management principles. Melanie Franklin is one of the leaders in training this examination-based course.

Her 100% success rate comes from her being a champion of change management since its early conceptualisation in the early 1990s. In addition to training, Melanie is currently involved in leading several significant transformations impacting tens of thousands of staff with capital investment in the millions.

Please contact us if you have more questions about the Change Management Practitioner Course. Or, book your place on our next virtual classroom course here.

Melanie has dedicated the last 20 years to understanding then communicating the drivers for change in organisations. This work has exposed her to a wide range of organisational structures and individuals from around the world and it is this experience that she builds on every day in her courses. Aside from the academic and professional qualifications that Melanie acquired over this time, her ability to share new concepts and inspire others to embrace change and strive to improve their personal and professional performance is what she is most recognised for. 

She is a Chartered Management Consultant, Chief Examiner for the Agile Change Agent certification, was Co-Lead of the Change Management Institute UK and is now the founder of the Continuous Change Community. Melanie is a respected author of many text books and articles on project and change management. Her previous roles include CEO of a consulting and training organisation, Director of Global Transformation Programmes, Global Head of Business Continuity and Crisis Management and Head of Project and Programme Management. She is currently overseeing two major transformations, impacting tens of thousands of staff with capital investment in the millions.

In addition to training, Melanie is currently involved in leading several significant transformations including 38,500 staff impacted by 24 programmes of change in the Middle East and 24,000 teachers within Wales experiencing a complex change to the provision of education for pupils from 5-16 years of age. 

The change management profession is a sought-after management discipline that continues to experience exponential growth. For example, there has been an eight-fold increase in the number of change jobs being advertised in the UK between 2019 and 2021. BUT…to be included in this growth, we must show that we have mastered the basics and that we have knowledge and expertise in organisational change management that others do not have. Gaining this globally recognised qualification is a mark of excellence. 

The course is delivered as instructor led training over 4.5 days, usually from Monday to Friday, with the Foundation examination taken at the end of Wednesday and the Friday morning dedicated to the Practitioner examination.

The emphasis of the course is on using theories and models of change to achieve cultural change within an organisation. The course takes the perspective that there is no one single way to achieve this, so it is important to learn from a variety of experts. For each element of the course, different techniques, models, and ideas are provided. In my training of this course, it is one of the things I value the most, as it gives everyone a chance to connect with the material. If one approach doesn’t fit with your circumstances and type of change, there are others to select.

The learning outcomes from the Foundation level training course are:

  • Fundamental understanding of how individuals react to change, and an appreciation of the strategies for supporting individuals so that they can lead themselves and their colleagues through culture change.
  • Appreciation of the different models and techniques that can be used to define, plan and implement a cultural change programme.
  • An understanding of a range of communication methods and approaches for creating awareness, participation and adoption of culture change.

The Foundation element of the course concludes with a short multiple-choice style examination, taken at the end of the training. Candidates must pass this before commencing the practitioner element of the course.

The learning outcomes from the Practitioner level training course are:

  • Understanding of how the models and theories from the Foundation level training can be inter-woven to achieve successful change.
  • Activities to help individuals identify what changes in behaviour they need to adopt to achieve the required culture change.
  • Ideas for how to measure the likely success of the change initiative, via the level of awareness, participation, and adoption of new behaviours.

The Practitioner element of the course concludes with a four-part examination, testing knowledge of the whole syllabus using a variety of question types so that candidates can demonstrate their understanding and their ability to apply what they have learnt to a range of change management situations.

The course includes break out rooms where you work in pairs and small groups. You will take part in group debates and you will practice the techniques that I demonstrate to you. We will share our experiences of using the techniques and I will provide examples of how organisations are using them and the benefits that they are getting from their use. I will walk you through slide presentations, show you relevant video content and ideas from others who have previously attended the course. 

You will gain two qualifications. During the first part of the course, you will study for the Foundation level qualification, which establishes that you have mastered the knowledge of the theories and models. You will then study for the Practitioner qualification which demonstrates that you can apply your knowledge to different change management situations. The Practitioner level qualification is highly regarded because it demonstrates a comprehensive knowledge of change management and how it applies to different change management situations. 

The course is delivered via an interactive workshop format, using Zoom. You do not need to download any software, just accept the calendar event that is sent to you.

The feedback from all those that have taken the course is how much they appreciate Melanie’s extensive, up to date knowledge of change management. Melanie trains alongside the delivery of an extensive range of consulting work so she can always find relevant examples to illustrate the course material. People who take the course also appreciate her enthusiasm for the subject. For more reviews, visit

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