Latest change management qualifications

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As the author and trainer of two best-selling change management courses, I thought I would highlight their content and explain why they are so popular.

Agile Change Agent

I developed this course in response to the need to plan and deliver changes to how we work using agile practices and techniques. This is because so many organisations are adopting an agile approach for many of their projects and I wanted to make sure that the new ways of working that realise the benefits from these tangible changes could also be delivered using agile methods.

The course leads you through the application of agile planning techniques to create a roadmap that defines what outcomes will be achieved and when these will be implemented. These outcomes are prioritised by the value that they deliver to the business area which is experiencing the change. The course develops your ability to build trusted, empathetic relationships with those impacted by change, through the application of techniques based on neuroscience and emotional intelligence.

This course has five sections, each one building on the content of the others to produce a full lifecycle model that moves from initial idea to deployment and adoption of new ways of working: 1. Concepts – these bring together agile principles and change management best practice

2. Roadmap – a simple, effective agile planning technique for defining how and when work will be completed, and benefits will be realised

3. Business need – a range of techniques to identify the benefits for our change, used to prioritize the work and motivate ourselves and others to adopt the new ways of working

4. Relationship building – designing your engagement with others including what information you share, how you share it and what opportunities you give to others to make change happen

5. Environment – techniques to create an atmosphere that reassures, encourages, and motivates those that have to adopt new ways of working.

Download the Agile Change Agent Course Learning Outcomes:

Agile Change Coach

I developed this course to address the need for simple, practical but evidence-based techniques for creating the motivation to change how we work. Advances in neuroscience give us insights into how our brains like to work, and we can use this understanding to create more enticing ways for everyone to get involved in creating and adopting new ways of working.

This course begins by explaining tangible and behavioural change, and how an agile approach for change works in practice. Within this context, we work through techniques for creating and sustaining behavioural change, based on the latest thinking in neuroscience and positive psychology.

These techniques are grouped into a simple, intuitive behavioural change lifecycle that generates the motivation for ourselves and others to adopt new habits and routines.

1. Interest – help people move from initial awareness that a change is going to take place, through to feeling it is something they need to take notice of, because it is relevant to their role.

2. Positivity – create a positive view of the change that recognises the advantages of the change personally, and for the organisation.

3. Participation – build upon this positivity by offering those impacted opportunities to define, plan, create and test the new ways of working.

4. Resilience – help people keep going when they are feeling overwhelmed, developing their emotional resilience for change.

5. Enjoyment – reinforce the benefits of the change by identifying what has improved, what is now possible that was not before, and what problems have been eradicated by the new ways of working.

Download the Agile Change Coach Course Learning Outcomes: