As many change initiatives are expanding to include use of AI tools, we are increasing the uncertainty created by change at work. No-one knows exactly how these tools will re-shape how we work, and the balance of work between systems and humans. We need an approach that enables us to adopt new ways of working using small steps, experimenting as we go, learning from real-world experiences and bringing this knowledge into our decision making for planning our next steps.
In this session I will give you my top tips for creating iterative, incremental plans, and the techniques I use to reassure those authorising change and those impacted by change.
