Case study

Creating practical toolkits and workshops


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Problem

This Not for Profit organisation wanted to increase the number of staff and volunteers managing change initiatives Whilst they could afford to provide some training, they needed a cost effective way of sustaining their ability to manage change.

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Solution

After designing and delivering a national change management training programme, I identified a number of volunteers to work with me on creating a toolkit of support materials suitable for a range of changes, including system change, process change and staff re-organisations.

Two of the most popular resources:

  • Webinars where I explained how to use each of the templates that provided simple guidance on how to run an initiative from scoping the initial idea and creating a business case to supporting people as they devised new ways of working.
  • Tips and techniques database, where everyone is encouraged to log details of workshop activities, presentations, diagrams and new checklists that they have used successfully on their own change initiatives.
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Results

The charity has been able to run more change initiatives, using its own staff and volunteers. It has reduced reliance on external contractors and consultants which is a sensitive area when justifying where donations are being spent.

Two years on, the toolkit continues to be updated and even though I am no longer working for the charity, I regularly supply them with new materials based on lessons learned from other organisations.

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