Top 4 Change Agent Skills

Introduction In a recent Change Management Institute debate, the most often cited quality was emotional intelligence. This included the ability to build trusting relationships with stakeholders, demonstrate empathy, influence others and believe in the change. this belief in the importance of change was described as a ‘curiosity’ about what and how to improve. We also […]

Change Overload!

The high volume of change taking place in organisations causes concerns for those of us implementing change and for those staff experiencing change. Too much change risks destabilising the ability of the organisation to carry out “business as usual”. Read this paper for a summary of the issues and ideas for how to address them. Change […]

Why don’t people use our work?

This presentation was delivered at Agile Tour London presentation Friday October 19th 2018. The objective of the presentation was to understand why the improvements in project productivity through regular project deliverables available after every sprint has caused problems for our users. The presentation explained aspects of how the brain works, and how users react to […]

Create scenarios for change

Organisational change, by its very nature is uncertain. The best we can hope for is clarity about what we hope to achieve in the next few months, because our achievements, coupled with changes in our environment make subsequent changes hard to predict and design in detail now. However, most people want certainty, they want to […]