Introduction This week I devised my public training course schedule for the next 3 months, which forced me to estimate future business demand and where this would be coming from. As part of this process, I identified the following “certainties” which I thought you might find useful to compare with your own situation and how […]
Category Archives: Insights
Who are Change Agents?
Introduction To make change in an organisation happen new ideas must become new ways of working. All those who need to work in the new way must be persuaded to abandon their current approach and put effort into learning new procedures, new systems, and new priorities. Some people will naturally jump at the chance to […]
Experience versus qualifications
I lead transformational change in organisations, and as part of my role, I am responsible for developing the internal capability of the organisation to implement change for itself, via the upskilling of its staff. As a result, I have to address the challenge: “I am an experienced manager, I lead change in my teams all […]
Transitioning from furlough to a return to work
In the UK there has been a formal “furlough” programme, supported by the government, to pay 80% of the wages of staff that have been stood down from their jobs during this crisis. In other countries, whilst government financial support might not be in place, many organisations have had to ask staff to stay away […]
Navigating the “new” normal
This blog is a follow up to my paper describing the possible new elements of the “new” normal. As this crisis progresses, I take time out each weekend to assess where I am and work out what comes next. I thought I would share my summary this weekend to give you some thoughts about where […]
Becoming a virtual Change Leader
Listening to various governments around the world, as they ease lockdown restrictions, those in the knowledge economy (me and you) are going to be working from home for a long time to come. There is no rationale for us to return to our offices, we can do everything we need do from home BUT it […]
Business Case for training
This Business Case gives lots of reasons why your Manager should authorise your request for training! I have written it for the globally recognised Agile Change Agent qualification, but many of the benefits also apply to the Change Management Foundation and Practitioner course. As the Chief Examiner of the Agile Change Agent qualification, I thought […]
Behaviour change is very hard!
As part of an assignment for a client I am developing a “playbook” of techniques to address lots of different examples of resistance to change. It is aimed at Change Agents, Champions, Ambassadors – whatever you call them, those that we hope will influence their colleagues to adopt new ways of working. My playbook includes […]
Finding your Change Agents
Write up of a fascinating meetup from the London Chapter of the Change Agent Network in November 2019 looking at a scientific approach to sourcing change agents. I have summarised my key takeaways but if you want more information you might find these resources useful: Ideas for creating a network of Change Agents and building […]