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06 Mar 2017

Normalising the pace of change

by Melanie Franklin

Gordon Moore, co-founder of Intel summarised the fast development of computing power in 1965 by stating that it was doubling every year. This statement is commonly known as Moore’s law and set the pace for the digital revolution.

It has made me wonder what the equivalent is for process development. All organisations are implementing changes to how they work. These improvements have many sources:

  • Competitor activity
  • Political and economic shifts
  • Customer and societal expectations
  • Regulatory demands

These improvements have many components:

  • Changes to individual responsibilities
  • Changes to reporting lines and levels of authority
  • Changes to reporting content, frequency and format
  • Changes to inputs and outputs for each process
  • Changes to the systems used to access and record information

For this reason it is hard to quantify the level of change but we know it is happening. It is unrelenting and creates the impression of impermanence. I just wonder if a simple mantra, similar to that of Moore’s law would normalise this level of change and help people more easily accept that this is our reality?

For example, “Only 50% of what you do today will be part of your role this time next year.”

By emphasising this reality we can help shift the conversation from ‘victimhood’ I.e. worries about change fatigue and how to slow change down, to an environment where people ask how they can get involved in these improvements and how they can develop the skills to manage process change.

What do you think? For more thought provoking discussion, come and join us at Change Management Institute UK events and our LinkedIn groupĀ

Melanie Franklin
6th March 2017